Building a dialogue with our stakeholders

We believe that fairness and transparency in our relationships with stakeholders are essential to responsible business conduct.  Given the unique nature of our business and our operations on an international scale, we manage thousands of interactions with our stakeholders every day.  To ensure we are using the most effective channels for listening and to quickly address stakeholders' concerns, we regularly conduct a mapping and analysis of our key stakeholder categories. This process considers the level, frequency, and duration of interactions, key areas of interest, potential impacts, and the influence on decision-making processes, among other factors.

In response to the different characteristics and needs of stakeholders, the Group adopts diversified and flexible dialogue and engagement practices.

Our stakeholders

At the corporate level, key stakeholders include investors, customers, current and potential employees, national and international trade unions, suppliers and partners, public administrations, the media and the general public.  Dialogue with them mainly concerns development objectives and strategies, results achieved, the acquisition of new projects, corporate governance, career paths and professional development.

• direct meetings with key customers and suppliers to ensure that the solutions proposed meet the needs defined in the contract; 
• investor relations activities organised by the company or in response to specific requests from investors (current or potential); 
• employee surveys on various topics and development and training programmes to involve them in the company's growth and continuous improvement process. 

With regard to institutional relations and advocacy activities, the Company promotes dialogue with public institutions, regulatory bodies and other stakeholders in order to ensure legitimate representation and the sharing of issues of interest to the Group, such as infrastructure development plans, sustainable mobility, water and hydroelectric resource management, innovation for the development of efficient, resilient and environmentally friendly infrastructure, and the creation of jobs and value for the communities in which the Group operates. 

At the operational level, the main engagement activities are linked to the specific characteristics of each individual project. Key stakeholders in this context include partners, employees, local communities, suppliers, contractors and subcontractors, customers, local authorities and organisations such as local trade unions and NGOs (non-governmental organisations).  Webuild also believes that the environment – understood as the entire ecosystem in which it operates – should itself be considered a stakeholder.

The Group ensures maximum transparency in its communication with its internal and external stakeholders both in Italy and abroad, guaranteeing access to a continuous flow of information at a time of major investment in infrastructure, with an increasingly specialised audience. Dialogue and engagement with key stakeholders fall into the following categories:

• Corporate Communication - content and communication materials distributed through the Group's proprietary channels and through third-party channels (video productions, infographics and podcasts, press releases/press notes)
• Internal Communication - strengthening corporate identity and a single shared culture to respond to the company's significant growth - newsletters and demos; Expansion of the Employee Advocacy Brand Builders community 
• Digital Communication - Company websites, magazines, webinars, surveys, social media  
• Face-to-Face Communication - Meetings, presentations, focus groups, workshops, interviews, consultations, career days, public events 

In addition, in 2024, to make the double materiality analysis process even more effective, workshops were held with groups of employees and suppliers, who were asked to validate the impact assessments within their remit that emerged from discussions with Subject Matter Experts and to specify their opinions on the matter. 

With the tools and initiatives described above, Webuild is able to understand the main issues of interest to stakeholders and the impacts considered most relevant, thus making it possible to define: stakeholder engagement strategies in the territories where it operates, corporate reputation assessments, and risk assessment and monitoring activities. These processes are essential to ensure that stakeholder concerns are taken into account in the decision-making process.

We adopt diverse and flexible dialogue and engagement practices to respond to the varying characteristics and needs of our stakeholders. 

At the corporate level, key stakeholders include investors, clients, current and potential employees, national and international unions, suppliers and partners, public authorities, the media, and the general public. For these stakeholder categories, the dialogue primarily focuses on development goals and strategies, achieved results, acquisition of new projects, corporate structure, and career paths and professional development.

At the operational level, the main engagement activities are tailored to the characteristics of each project. Key stakeholders in this context include partners, employees, local communities, suppliers, contractors and subcontractors, clients, local authorities, and organizations such as local unions and NGOs (Non-Governmental Organizations). Additionally, we believe that the environment—understood as the entire ecosystem in which we operate—should also be considered a stakeholder in its own right.

A list of the material topics grouped by the three ESG clusters is provided below.

SOCIAL    
A. Occupational health and safety 
B. Human rights 
C. Diversity and inclusion
D. Attraction, management and development of employees 
E. Contribution to local economies 
F. Supply chain  
G. Stakeholder engagement

ENVIRONMENT    
H. Climate change
I. Natural resources and circular economy
J. Biodiversity

GOVERNANCE 
K. Ethics and integrity
L. Excellence and innovation 
M. Anti-corruption
N. Cyber security
O. Finance for sustainable growth

The analysis showed that the impacts related to the topics of “Occupational health and safety”, “Diversity and inclusion”, “Supply chain” and “Excellence and innovation” were allocated greater priority.